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dc.contributorThe Association for Information Management (ASLIB)es_CL
dc.coverage.spatialLondreses_CL
dc.creatorEllis, Debbie
dc.creatorNorton, Bob
dc.date.accessioned2018-07-23T14:24:50Z
dc.date.available2018-07-23T14:24:50Z
dc.date.issued1996es_CL
dc.identifier.isbn0-85142-356-6es_CL
dc.identifier.urihttp://hdl.handle.net/10533/218874
dc.description.abstractThis guide is about how libraries can deliver quality to their customers by means of a quality management framework. This introductory chapter will look principally at: a) the concepts involved in quality, and b) BS EN ISO 9000 Quality Management System as a basis for tackling the management of quality. Sandwiched in between we will introduce a broad library and information model to set libraries and quality in context.es_CL
dc.language.isoenges_CL
dc.rightsinfo:eu-repo/semantics/openAccesses_CL
dc.rightsAttribution-NonCommercial-NoDerivs 3.0 Chile*
dc.rights.urihttp://creativecommons.org/licenses/by-nc-nd/3.0/cl/*
dc.titleImplementing Bs En Iso 9000 In Librarieses_CL
dc.typeMonografía
dc.country.isoGran Bretañaes_CL
dc.description.pages138es_CL
dc.subject.materiaCinfo ASLIBes_CL
dc.identifier.clasificacion1664es_CL
dc.type.monografiaMonografiaes_CL


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